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Solution home
Troubleshooting Common Problems
Troubleshooting Audio Interface Problems
7
Setting Your Audio Sample Rates to Match
Audio Interface Used To Work, Now Suddenly Does Not
Audio Interface Latency Too High and Cannot Get It Down
Audio Sounds Bad/Wrong in Headphones
Can't Hear Myself Play/Sing Through the App
View all 7
Troubleshooting Internet Problems
4
High Jitter Causing Excessive Latency
Cannot Connect in Sessions from an Office or School (vs. Home
When All Else Fails, Configure Your Router
Configuring Medium Security on Comcast XFinity Routers
Troubleshooting Session Problems
7
No Audio Sent/Received to One or More Musicians
Understanding Session Statistics & Diagnostics
Too Much Latency to Play Together
Audio Quality Deteriorates During Session
Cannot Join Sessions
View all 7
Troubleshooting Miscellaneous Problems
8
Helping JamKazam Fix Bugs
Cannot Sign Into JamKazam App/Account - Password Reset
Bitdefender Blocking JamKazam Installation or Update
JamKazam application complains of being in a read-only volume
My Headphone Volume Is All The Way Up, Still Not Loud Enough
View all 8
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