Troubleshooting Internet Problems

High Jitter Causing Excessive Latency
If you have reached this help article, it likely means that you know what jitter is - at least at some level. That said, before continuing with this article...
Mon, 18 Jan, 2021 at 1:51 PM
Cannot Connect in Sessions from an Office or School (vs. Home
If you're trying to play/connect on JamKazam from a non-home network - e.g. an office or a school or some other business/enterprise type of a network -...
Sun, 21 Feb, 2021 at 9:46 AM
When All Else Fails, Configure Your Router
Important: This article describes how to implement port-forwarding. In nearly all cases, port-forwarding is not necessary and not recommended. It is well-kn...
Wed, 7 Sep, 2022 at 3:15 PM
Configuring Medium Security on Comcast XFinity Routers
If you use Comcast XFinity as your Internet Service Provider (ISP), the router can block traffic when using JamKazam.  In particular, if the security se...
Mon, 18 Jan, 2021 at 8:44 PM