Troubleshooting Internet Problems

High Jitter Causing Excessive Latency
If you have reached this help article, it likely means that you know what jitter is - at least at some level. That said, before continuing with this article...
Mon, 18 Jan, 2021 at 1:51 PM
Cannot Connect in Sessions from an Office or School (vs. Home
If you're trying to play/connect on JamKazam from a non-home network - e.g. an office or a school or some other business/enterprise type of a network -...
Sun, 21 Feb, 2021 at 9:46 AM
When All Else Fails, Configure Your Router
This article is to help someone who is getting the no audio link over a grayed out participant in a JamKazam session -- in this instance, you can not hear t...
Mon, 18 Jan, 2021 at 9:53 PM
Configuring Medium Security on Comcast XFinity Routers
If you use Comcast XFinity as your Internet Service Provider (ISP), the router can block traffic when using JamKazam.  In particular, if the security se...
Mon, 18 Jan, 2021 at 8:44 PM