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Knowledge base
Getting Started
Getting Started
8
What Can I Do With JamKazam?
How Does JamKazam Work?
What Is Latency & Why Does It Matter?
What Gear Do I Need to Play on JamKazam?
How Do I Set Up My Gear?
View all 8
Gear Requirements by Instrument
8
JamKazam For Electric or Bass Guitar
JamKazam For Acoustic Instruments (e.g. Violin, Trumpet, etc.)
JamKazam For Vocalists/Singers
JamKazam For Electronic Keyboards
JamKazam For Piano
View all 8
Gear Recommendations
10
Audio Interfaces for Mac Computers
Audio Interfaces for Windows Computers
Ethernet Adapters
Mixers
Microphones
View all 10
Beta
5
Using the Beta Version's Audio and Video Recording Systems
Using the Beta version's Audio Recording System
Making Video Recordings
What's New in this Beta Version? (1792)
Microsoft Defender SmartScreen prevents the JamKazam installer from running (Windows only)
Setup Instructions
Signing Up and Installing the JamKazam App
6
Signing Up & Installing the JamKazam App on Windows
Signing Up & Installing the JamKazam App on Mac
Installing the JamKazam App on Windows
Installing the JamKazam App on Mac
Installing & Running the Legacy JamKazam App
View all 6
Setting Up Your Internet Connection (Important)
1
Connecting Your Computer to Your Home Router with Ethernet Cable
Setting Up Your Audio Interface with a Mac Computer
16
Installing Audio Interface Software Driver on Mac
Setup Wizard (Mac): Step 1 - Starting the Setup Wizard
Setup Wizard (Mac): Step 2 - Setting Up Your Audio Interface
Setup Wizard (Mac): Step 3 - Configuring Your Audio Input Tracks
Setup Wizard (Mac): Step 4 - Setting Up a Chat Mic
View all 16
Setting Up Your Audio Interface with a Windows Computer
25
Installing Audio Interface Software Driver on Windows
Setup Wizard (Windows): Step 1 - Starting the Setup Wizard
Setup Wizard (Windows): Step 2 - Setting Up Your Audio Interface
Setup Wizard (Windows): Step 3 - Configuring Your Audio Input Tracks
Setup Wizard (Windows): Step 4 - Setting Up a Chat Mic
View all 25
Setting Up VST/AU Plugins & MIDI Instruments
2
Setting Up a VST/AU MIDI Instrument
Setting Up a VST or AU Plugin
Setting Up Your Webcam for Video
2
Setting Up Your Webcam (Or Multiple Webcams)
Using the New Browser-Based Video System
Playing With Other Musicians in Sessions
Creating, Finding, and Joining Sessions
5
Creating Sessions
Inviting Others to Your Sessions
Receiving & Accepting Session Invitations
Finding and Joining Sessions with Friends
Finding and Joining Open Public Sessions
Playing With Others in Sessions
10
Adjusting Your Session Mix
Using Backing Tracks & Loops
Using the Metronome
Using Video Features
Making Recordings
View all 10
Connecting With Others on JamKazam
2
Searching for Friends & Sending a Connection Request
Accepting a Friend Request
Live Broadcasting Your Sessions
How To Broadcast
2
How to Use Broadcast Features
How & Why To Install OBS Software
Playing with JamTracks
Playing with JamTracks
3
Using JamTracks in the Mac or Windows App
Using JamTracks in the iOS App
Using JamTracks - Overview
Making Money with JamKazam
Affiliate Program
1
Making Money with the Affiliate Program
Troubleshooting Common Problems
Troubleshooting Audio Interface Problems
7
Setting Your Audio Sample Rates to Match
Audio Interface Used To Work, Now Suddenly Does Not
Audio Interface Latency Too High and Cannot Get It Down
Audio Sounds Bad/Wrong in Headphones
Can't Hear Myself Play/Sing Through the App
View all 7
Troubleshooting Internet Problems
4
High Jitter Causing Excessive Latency
Cannot Connect in Sessions from an Office or School (vs. Home
When All Else Fails, Configure Your Router
Configuring Medium Security on Comcast XFinity Routers
Troubleshooting Video Problems
0
Troubleshooting Session Problems
7
No Audio Sent/Received to One or More Musicians
Understanding Session Statistics & Diagnostics
Too Much Latency to Play Together
Audio Quality Deteriorates During Session
Cannot Join Sessions
View all 7
Troubleshooting Miscellaneous Problems
7
Cannot Sign Into JamKazam App/Account - Password Reset
Bitdefender Blocking JamKazam Installation or Update
JamKazam application complains of being in a read-only volume
My Headphone Volume Is All The Way Up, Still Not Loud Enough
Creating a Clean Install
View all 7
Miscellaneous
K12 Help Articles
3
Setting Up JamKazam on Your Own Windows Computer
Setting Up JamKazam on Your Own Mac Computer
Setting Up & Testing Your Gear
Internet Tips
1
T-Mobile Internet & JamKazam
Help Desk Software
by Freshdesk