Troubleshooting Audio Interface Problems

Setting Your Audio Sample Rates to Match
If you do not have your operating system and JamKazam audio sample rates set to the same values, a lot of bad things are going to happen. Sometimes the JamK...
Sun, 17 Jan, 2021 at 12:18 PM
Audio Interface Used To Work, Now Suddenly Does Not
While we know it can feel extremely frustrating for your audio gear to stop working in the JamKazam app, it happens from time to time. Sometimes it happens ...
Sun, 17 Jan, 2021 at 1:05 PM
Audio Interface Latency Too High and Cannot Get It Down
This help article is for users who are on Step 2 of the audio setup wizard and are getting stuck because their audio processing latency is too high and stuc...
Sun, 17 Jan, 2021 at 6:06 PM
Audio Sounds Bad/Wrong in Headphones
Let's start with what it means for audio to "sound bad". In the JamKazam world, this typically means that audio artifacts like crackling, pop...
Sun, 14 Feb, 2021 at 6:54 PM
Can't Hear Myself Play/Sing Through the App
If you aren't hearing audio from other musicians in online sessions, that problem is addressed in a different help article here. If you cannot hear ...
Mon, 18 Jan, 2021 at 10:27 AM