Troubleshooting Miscellaneous Problems
If you cannot sign into your JamKazam account, you need to reset your JamKazam password. To do this, open your browser application and go to https://www.j...
Thu, 14 Jan, 2021 at 9:18 AM
We are currently working with BitDefender to not block the JamKazam installer from downloading. If Bitdefender stops JamKazam from installing, or fro...
Wed, 20 Jan, 2021 at 12:30 PM
Are you seeing this prompt when starting JamKazam? This error usually means the application was not installed correctly from the JamKazam.dmg file ...
Sun, 31 Jan, 2021 at 1:52 PM
My headphone volume is all the way up, but my headphones are still not loud enough If you find that you have your headphone volume all the way up, but stil...
Wed, 22 Mar, 2023 at 4:22 PM
When you install and run JamKazam, a couple of folders are created and used to store useful information about your setup and recent interactions: - The Jam...
Mon, 18 Sep, 2023 at 5:12 PM
You may encounter a "malicious software" warning when trying to install the JamKazam app. This is a generic warning provided by Apple for most a...
Thu, 21 Dec, 2023 at 3:54 PM