JamKazam

Getting Started 8

• What Can I Do With JamKazam?
• How Does JamKazam Work?
• What Is Latency & Why Does It Matter?
• What Gear Do I Need to Play on JamKazam?
• How Do I Set Up My Gear?

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Gear Requirements by Instrument 8

• JamKazam For Electric or Bass Guitar
• JamKazam For Acoustic Instruments (e.g. Violin, Trumpet, etc.)
• JamKazam For Vocalists/Singers
• JamKazam For Electronic Keyboards
• JamKazam For Piano

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Gear Recommendations 10

• Audio Interfaces for Mac Computers
• Audio Interfaces for Windows Computers
• Ethernet Adapters
• Mixers
• Microphones

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Beta 5

• Using the Beta Version's Audio and Video Recording Systems
• Using the new Audio Recording System
• Making Video Recordings
• What's New in this Beta Version? (1792)
• Microsoft Defender SmartScreen prevents the JamKazam installer from running (Windows only)

Signing Up and Installing the JamKazam App 6

• Signing Up & Installing the JamKazam App on Windows
• Signing Up & Installing the JamKazam App on Mac
• Installing the JamKazam App on Windows
• Installing the JamKazam App on Mac
• Installing & Running the Legacy JamKazam App

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Setting Up Your Internet Connection (Important) 1

• Connecting Your Computer to Your Home Router with Ethernet Cable

Setting Up Your Audio Interface with a Mac Computer 16

• Installing Audio Interface Software Driver on Mac
• Setup Wizard (Mac): Step 1 - Starting the Setup Wizard
• Setup Wizard (Mac): Step 2 - Setting Up Your Audio Interface
• Setup Wizard (Mac): Step 3 - Configuring Your Audio Input Tracks
• Setup Wizard (Mac): Step 4 - Setting Up a Chat Mic

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Setting Up Your Audio Interface with a Windows Computer 25

• Installing Audio Interface Software Driver on Windows
• Setup Wizard (Windows): Step 1 - Starting the Setup Wizard
• Setup Wizard (Windows): Step 2 - Setting Up Your Audio Interface
• Setup Wizard (Windows): Step 3 - Configuring Your Audio Input Tracks
• Setup Wizard (Windows): Step 4 - Setting Up a Chat Mic

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Setting Up VST/AU Plugins & MIDI Instruments 2

• Setting Up a VST/AU MIDI Instrument
• Setting Up a VST or AU Plugin

Setting Up Your Webcam for Video 2

• Setting Up Your Webcam (Or Multiple Webcams)
• Using the New Browser-Based Video System

Setting Up Your Audio Interface 7

• Gear Wizard Step 1 - Mac Computers
• Gear Wizard Step 1 - Windows Computers
• Gear Wizard Step 2 - Setting Up Tracks
• Adding or Updating an Audio Track
• Adding or Updating a MIDI Track

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Creating, Finding, and Joining Sessions 7

• Creating Sessions
• Creating Sessions with Templates
• Sharing Sessions with the Session Details Page
• Inviting Others to Your Sessions
• Receiving & Accepting Session Invitations

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Playing With Others in Sessions 11

• Setting Your Audio Input Levels
• Adjusting Your Session Mix
• Using Backing Tracks & Loops
• Using the Metronome
• Using Video Features

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Connecting With Others on JamKazam 3

• Finding Others to Play With (Website)
• Accepting a Friend Request
• Viewing Your Session History

Recording & Broadcasting Your Sessions 7

• Making Audio Recordings
• Making Video Recordings
• Broadcasting Your Sessions
• Installing OBS Software for Video Recording & Broadcasting
• Making Adjustments to OBS Settings

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Playing with JamTracks 4

• What Are JamTracks?
• Using JamTracks in a Browser
• Using JamTracks in the JamKazam Mac or Windows App
• Using JamTracks in the iOS App

Managing Your Account 5

• Changing Your Account Password
• Changing Your Account Email
• Changing Your Subscription Plan
• Viewing Your Payment History
• Updating Your Payment Method

Affiliate Program 6

• Making Money with the Affiliate Program
• Signing Up As a JamKazam Affiliate
• Sharing Affiliate Links
• Viewing Signup Reports
• Viewing Earnings Reports

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JamKazam for Music Education 2

• Introduction to JamKazam for Music Education
• Online Instruction & Lessons - JamKazam vs. Zoom

Troubleshooting Audio Interface Problems 8

• Setting Your Audio Sample Rates to Match
• Audio Interface Used To Work, Now Suddenly Does Not
• Audio Interface Latency Too High and Cannot Get It Down
• Audio Sounds Bad/Wrong in Headphones
• Can't Hear Myself Play/Sing Through the App

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Troubleshooting Internet Problems 4

• High Jitter Causing Excessive Latency
• Cannot Connect in Sessions from an Office or School (vs. Home
• When All Else Fails, Configure Your Router
• Configuring Medium Security on Comcast XFinity Routers

Troubleshooting Session Problems 7

• No Audio Sent/Received to One or More Musicians
• Understanding Session Statistics & Diagnostics
• Too Much Latency to Play Together
• Audio Quality Deteriorates During Session
• Cannot Join Sessions

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Troubleshooting Miscellaneous Problems 8

• Helping JamKazam Fix Bugs
• Cannot Sign Into JamKazam App/Account - Password Reset
• Bitdefender Blocking JamKazam Installation or Update
• JamKazam application complains of being in a read-only volume
• My Headphone Volume Is All The Way Up, Still Not Loud Enough

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Troubleshooting Gear Setup Problems 2

• Troubleshooting Gear Setup - Step 1 for Mac
• Troubleshooting Gear Setup - Step 1 for Windows

K12 Help Articles 3

• Setting Up JamKazam on Your Own Windows Computer
• Setting Up JamKazam on Your Own Mac Computer
• Setting Up & Testing Your Gear

Internet Tips 1

• T-Mobile Internet & JamKazam