JamKazam

Getting Started 8

• What Can I Do With JamKazam?
• How Does JamKazam Work?
• What Is Latency & Why Does It Matter?
• What Gear Do I Need to Play on JamKazam?
• How Do I Set Up My Gear?

View all 8

Gear Requirements by Instrument 8

• JamKazam For Electric or Bass Guitar
• JamKazam For Acoustic Instruments (e.g. Violin, Trumpet, etc.)
• JamKazam For Vocalists/Singers
• JamKazam For Electronic Keyboards
• JamKazam For Piano

View all 8

Gear Recommendations 6

• Audio Interfaces
• Headphones
• Ethernet Adapters & Cables
• Microphones, Cables, and Stands
• TS Cables (1/4" Mono Cables)

View all 6

Signing Up and Installing the JamKazam App 3

• Signing Up for JamKazam
• Installing the JamKazam App
• Installing & Running the Legacy JamKazam App

Setting Up Your Audio Interface 7

• Gear Wizard Step 1 - Mac Computers
• Gear Wizard Step 1 - Windows Computers
• Gear Wizard Step 2 - Setting Up Tracks
• Adding or Updating an Audio Track
• Adding or Updating a MIDI Track

View all 7

Setting Up Your Internet Connection (Important) 1

• Connecting Your Computer to Your Home Router with Ethernet Cable

Creating Sessions 7

• Creating Sessions
• Creating Sessions with Templates
• Sharing Sessions with the Session Details Page
• Inviting Others to Your Sessions
• Receiving & Accepting Session Invitations

View all 7

Finding & Joining Sessions 2

• Finding & Joining Current Sessions
• Finding & Joining Future Sessions

Playing With Others in Sessions 10

• Turning Off Direct Monitoring on Your Audio Interface
• Setting Your Audio Input Levels
• Adjusting Your Session Mix
• Using Video Features
• Using Backing Tracks & Loops

View all 10

Connecting With Others on JamKazam 6

• Updating Your Profile
• Finding Others to Play Music in Sessions
• Finding Others by Name
• Finding Others in Your Session History
• Connecting While in a Session

View all 6

Recording & Broadcasting Your Sessions 2

• Making Recordings
• Broadcasting Your Sessions

Playing with JamTracks 3

• What Are JamTracks?
• Using JamTracks in a Browser
• Using JamTracks in the JamKazam Mac or Windows App

Managing Your Account 5

• Changing Your Account Password
• Changing Your Account Email
• Changing Your Subscription Plan
• Viewing Your Payment History
• Updating Your Payment Method

Affiliate Program 6

• Making Money with the Affiliate Program
• Signing Up As a JamKazam Affiliate
• Sharing Affiliate Links
• Viewing Signup Reports
• Viewing Earnings Reports

View all 6

JamKazam for Music Education 2

• Introduction to JamKazam for Music Education
• Online Instruction & Lessons - JamKazam vs. Zoom

Troubleshooting Audio Interface Problems 8

• Setting Your Audio Sample Rates to Match
• Audio Interface Used To Work, Now Suddenly Does Not
• Audio Interface Latency Too High and Cannot Get It Down
• Audio Sounds Bad/Wrong in Headphones
• Can't Hear Myself Play/Sing Through the App

View all 8

Troubleshooting Internet Problems 4

• High Jitter Causing Excessive Latency
• Cannot Connect in Sessions from an Office or School (vs. Home
• When All Else Fails, Configure Your Router
• Configuring Medium Security on Comcast XFinity Routers

Troubleshooting Session Problems 7

• No Audio Sent/Received to One or More Musicians
• Understanding Session Statistics & Diagnostics
• Too Much Latency to Play Together
• Audio Quality Deteriorates During Session
• Cannot Join Sessions

View all 7

Troubleshooting Miscellaneous Problems 9

• Helping JamKazam Fix Bugs
• Cannot Sign Into JamKazam App/Account - Password Reset
• Bitdefender Blocking JamKazam Installation or Update
• JamKazam application complains of being in a read-only volume
• My Headphone Volume Is All The Way Up, Still Not Loud Enough

View all 9

Troubleshooting Gear Setup Problems 2

• Troubleshooting Gear Setup - Step 1 for Mac
• Troubleshooting Gear Setup - Step 1 for Windows

K12 Help Articles 3

• Setting Up JamKazam on Your Own Windows Computer
• Setting Up JamKazam on Your Own Mac Computer
• Setting Up & Testing Your Gear

Internet Tips 1

• T-Mobile Internet & JamKazam