To cancel your premium subscription, you can either start up the JamKazam app, or sign into the JamKazam website (see home of app/website below).
Click the Account tile in the lower right of the orange tiles above. The Account page is displayed (see below).
Next, click the Update button to the right of the Subscription option at the top of this page. The subscription page is displayed (see below).
Click the Subscription Plan list box to open it, and select the Free ($0.00/month) monthly plan from the list. After selecting the Free option, click the Update Plan button to save this selection. After you have clicked Update Plan, your subscription will be set to Free, and you will not be charged further.
If you have any trouble using the app or website to cancel your subscription, you can email us at support@jamkazam.com, and request help with the cancellation process.