Before setting up your Presonus Audiobox USB 96 audio interface to work with the JamKazam app, you must first set it up to work properly with/on your Windows computer. To do this, you need to install a piece of software called a "driver" that was developed by Presonus. This software driver controls the operation of the audio interface hardware as it interacts with your Windows computer. Following are instructions on how to: (1) download the latest/greatest version of the software driver for your Audiobox 96, and yes it's important that you use the latest version of the driver software; and (2) install the software driver on your Windows computer.
To get started, open your browser, and go to https://www.presonus.com/products/AudioBox-USB-96/downloads (pictured below).
You now see the Downloads page for your interface. Scroll down the page until you see the section of the page titled "Software Downloads". The Presonus should automatically detect what kind of operating system is running on your computer (pictured below with arrow on left). If this looks correct (which it should), then you can simply click the "Download Now" button (pictured below with arrow on right).
You will see the driver file downloaded through your browser in the way your browser typically downloads files from websites (pictured below with arrow). Click the download to open the file.
When you click to open this file, you will likely see a Windows prompt that asks if you want to allow the Presonus installer to make changes to your computer. Please answer "Yes" to allow the installer to run. You now see a small dialog box asking you to select the language you want to use to walk through the installer. Pick the best language for you, and then click the OK button (pictured below).
You now see the first screen of the driver installer. Click the Next button (pictured below with arrow).
You now see the Presonus software license agreement. Click the "I Agree" button (pictured below with arrow).
You now see another installer step. Click the Next button (pictured below with arrow).
You now see an installer screen that lists the full set of drivers that will be installed onto your computer by default. (pictured below with arrow). You can either click the Install button, or you can de-select all of these drivers except for the one called "AudioBox USB Driver". This is the one driver you actually need.
If you de-select all the drivers you don't need, this installer screen will just have a single driver with a check mark (pictured below with arrow). Now click the Install button.
You now see the final screen of the installer. Click the Finish button (pictured below with arrow).
You have successfully installed the Presonus Audiobox 96 Windows software driver.
Your next step in the setup process is to configure your audio interface to work with the JamKazam application. Click here for instructions on how to start the audio setup wizard to do this.